Shipping Overview
We are committed to delivering your carefully curated wardrobe essentials with efficiency and care. All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays. Our team ensures each item is meticulously inspected and securely packaged to maintain quality during transit. Whether you're refreshing your casual wear or upgrading your formal collection, we prioritize swift and reliable delivery to enhance your shopping experience.
Shipping Timeframe
Delivery timelines vary based on your location and selected shipping method. Domestic orders typically arrive within 5-10 business days after dispatch, while international shipments may require 10-25 business days. Note that unforeseen circumstances like weather disruptions or customs clearance may occasionally extend these estimates. Rest assured, we collaborate with trusted carriers to minimize delays and provide timely updates.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders over $60 (up to $9,999).
Shipping fees are automatically calculated at checkout based on your order subtotal. Promotional discounts may occasionally override standard rates.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote areas or territories with postal restrictions may not be eligible for delivery. During checkout, our system will verify your address availability. For inquiries about specific destinations, contact
[email protected].
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. For consolidated shipments, individual tracking details may be provided for each item. If you encounter issues accessing tracking information, our support team can assist within 24 hours.
Delayed or Lost Shipments
While rare, delays or lost packages can occur due to logistical complexities. If your shipment exceeds the estimated delivery window by 10+ business days, please contact us at
[email protected] with your order number. We'll initiate a trace with the carrier and, if necessary, arrange a replacement or refund per our
Refund Policy.
Customs & Import Duties
International orders may incur customs fees, taxes, or import duties determined by your local regulations. These charges are the customer's responsibility and are not included in our shipping costs. We recommend consulting your country's customs office for预估费用 before ordering. While we declare accurate package values to facilitate clearance, we cannot intervene in customs processes or reimburse related fees.